ICT Helpdesk drop-in hours – Hilary Term 2020

If you are having trouble getting online in Somerville come to the IT Helpdesk. The IT Helpdesk is located in Maitland 1A and the opening hours for the term Monday to Friday 13:30 to 14:30 If you can’t make those times, you can email the ICT Desk (ict.desk@some.ox.ac.uk) or call us on 01865 2 70597 and …

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Phishing email about Nexus Mailbox

Dear All, We have noticed a new phishing email that’s been going around warning users their mailbox is set to expire unless action is taken. The email appears to be from IT Service Desk <help@it.ox.ac.uk>.Please be mindful that neither ourselves nor IT Services will ever ask you to confirm/verify/renew/activate/reactivate your account details or mailbox details …

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Another term another email phishing attack

Dear all, We are receiving and seeing a lot of reports of a new email phishing attempt against the staff and students of the College and likely the University. This email, and many like it should be immediately deleted, please do not open the attachment, reply or click on any links: If you believe you …

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ICT Helpdesk drop-in hours – Michaelmas Term 2018

If you are having trouble getting online in Somerville come to the IT Helpdesk. The IT Helpdesk is located in Maitland 1A and the opening hours for the next few days are Monday 1st October 12:00 to 13:00 & 13:30 to 14:30 Tuesday 2nd October 12:00 to 13:00 & 13:30 to 14:30 and then Wednesday …

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Status Update – everything is fine :)

Everything is currently fine as far as we know 🙂 We will publish new posts under this category if there are network/email/security or other issues to do with ICT in the College or University. Feel free to bookmark this link: https://blogs.some.ox.ac.uk/ict/category/status/ You can also see the University status page here: http://status.ox.ac.uk/ which give service updates for …

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Email phishing over the long vacation 01

Dear all, We are seeing new, very convincing phishing attacks against University email accounts over the long vacation. Please be mindful that neither ourselves nor IT Services will ever ask you to confirm/verify/renew/activate/reactivate your account details or mailbox details to continue service. We have had reports of this one being received widely today: If you …

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End of term phishing/spam attacks

Dear all, We are seeing multiple phishing attacks against University email accounts. Please be mindful that neither ourselves nor IT Services will ever ask you to confirm/verify/renew/activate/reactivate your account details or mailbox details to continue service. If you believe you may have fallen for such an email please contact us immediately, either via phone on …

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WiFi update Friday 13th October

Residents of ROQ East and West, Friday 13th, work extending into today, we have almost all rooms online in both East and West, an electrician is looking into 12 rooms which have legacy wiring issues. Please give it a test over the weekend and let us know any issues  via ict.desk@some.ox.ac.uk Residents of Margery Fry …

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ICT Helpdesk drop-in hours – Michaelmas Term 2017

If you are having trouble getting online in Somerville come to the IT Helpdesk. The IT Helpdesk is located in Maitland 1A and the opening hours for the next few days are: Friday 29th September 12:00 to 13:00 & 13:30 to 14:30 Monday 2nd October 12:00 to 13:00 & 13:30 to 14:30 Tuesday 3rd October …

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